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Thank you for shopping with Elite Card Market. We want you to be satisfied with your purchase. If you are not completely satisfied with an item, please review the return and refund terms below.

1. Returns

We accept eligible returns within 30 days of delivery.

To be eligible for a return:

  • The item must be unused and in the same condition in which you received it.
  • The item must be returned with its original packaging, accessories, documentation, and any included materials.
  • You must provide proof of purchase or your order information.
  • The item must not be damaged due to misuse, neglect, modification, or improper handling.

Certain items may not be eligible for return, including items that are personalized, customized, or otherwise identified as non-returnable at the time of purchase.

2. How to Request a Return

Before sending an item back, please contact Elite Card Market to request return authorization.

You can contact us using:

Elite Card Market
850 Northlake Dr
Coppell, TX 75019
United States
Phone: +1 817-799-7522
Website: elitecardmarket.shop

Please provide your order number, the item you wish to return, and the reason for the return. We will provide instructions regarding the return process.

Do not send merchandise back without first contacting us, as unauthorized returns may not be accepted.

3. Return Shipping

Unless the return is due to an error on our part, such as receiving the wrong or defective item, the customer may be responsible for the cost of return shipping.

If we sent you the wrong item or your item arrived defective or damaged, please contact us as soon as possible so we can review the issue and determine the appropriate resolution.

We recommend using a trackable shipping service when returning an item. Elite Card Market is not responsible for items lost or damaged while being returned to us.

4. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved or declined.

If approved, the refund will generally be issued to the original payment method.

Please allow your payment provider or financial institution additional processing time for the refund to appear in your account.

Original shipping charges, if any, may be non-refundable unless the return is the result of an error on our part or a defective product.

5. Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If you receive an item that is damaged, defective, or different from what you ordered, contact us promptly at +1 817-799-7522.

We may request photographs or other information to help us assess the issue.

Depending on the circumstances, we may offer a replacement, exchange, refund, or other appropriate resolution.

6. Exchanges

If you need to exchange an eligible item, please contact us before returning it. Exchanges are subject to product availability and eligibility requirements.

If the requested replacement is unavailable, we may offer a refund or another appropriate solution.

7. Order Cancellations

If you need to cancel an order, contact us as soon as possible at +1 817-799-7522.

We will make reasonable efforts to accommodate cancellation requests received before an order has been processed or shipped. Once an order has been shipped, it may no longer be possible to cancel it, and the standard return procedure may apply.

8. Refund Exceptions

A refund may be denied or reduced if an item:

  • Is returned after the applicable return period.
  • Shows signs of use or damage beyond normal inspection